Assured outcomes for the new normal
“Our clients face a conundrum. They know the business impact they want. But achieving it is frustrated by suppliers’ contractual gotchas and internal budget uncertainties. We solve this by delivering assured outcomes.”
Mike Hall. Founder & CEO
Services
Managed Services
Cloud Cost Optimisation
Programme & project management
Client-centric consulting
Flexible resourcing
Secure asset removal
How we help.
We help reduce risk for companies undergoing step-change challenges at unprecedented volume and velocity. We can do this by:
Process
People
Technology
Outcomes
Our approach
Thebes is a fast, flexible, accountable IT Managed Service provider – perfectly positioned to help you step-change to the next phase of your IT journey. Our Assured Outcome Provider (AOP) methodology means that outputs such as quality service, industry-leading solutions and ROI come before inputs, such as headcount and price lists – because in our world, the client’s needs are more important than the contract.
We can provide strategic IT consultancy, run and deliver your IT projects, manage your IT as a service or augment your staff with enthusiastic, skilled professionals from our network – all whilst remaining focused on the outcomes.
What we do

What is an Assured Outcome Provider?
Our business is built to solve your IT challenges and ensure the continued success of your businesses in an increasingly fast-paced and competitive environment. We do this by focusing on 4 key areas:
1 Outcomes not inputs
Being outcomes-focussed means we don’t just solve a checklist of your immediate IT requirements and consider the job done. Instead, we monitor the outcome of the projects we manage and consult on and track the value they return to your business. This outcomes-focused approach means we look for ways to invest jointly on projects, because your success is our success.
2 Stretch and flex
We are guided by the principle that our clients’ needs come before the contract. This gives our clients the freedom to change IT requirements in line with evolving business needs. The way we supply our services is also flexible, meaning clients can procure them based on time and materials, fixed price or service levels.
3 Measurable service levels
We stay close to our clients throughout the projects we implement by conducting monthly reviews that are linked to a reward structure. This keeps motivation high, solves potential issues before they arise and ensures our clients get the best possible outcome and value for money.
4 Vendor agnostic
Our independent, consultative approach to Managed IT Services and deep understanding of a wide array of platforms and tools ensures you always receive the most effective solutions possible and aren’t tied to a single vendor. We review your technology, equipment and resources to ensure they don’t become obsolete, constantly keeping you ahead of the curve.
Milton Keynes
Gloucester House
399 Silbury Boulevard
Milton Keynes
MK9 2AH
London
City Tower
40 Basinghall
Street London
EC2V 5DE
Jamaica
7 Main Street
Runaway Bay P.O.
St.Ann, Jamaica
West Indies
India
Wing-A, Unit 102
Carlton Towers
Old Airport Road
Bangalore – 560008
Karnataka, India
Contact details: +44 0 1908 303670 | enquiries@thebesgroup.co.uk