Background
This client is an electronic payments business that successfully conducts over 1.6bn transactions a year working on behalf of 800,000+ merchants and 100+ banks in a global setting. The company continues to achieve double-digit growth since start up.
In 2022, a Private Equity (PE) investment took a majority stake in the business. This investment is driving a strategic value creation plan that accelerates growth and drives efficiency whilst also maintaining compliance with regulatory factors.
To enable the efficiency pillar of the value creation plan, the client was required to actively allocate and reduce cloud costs and achieve more efficient scaling as the business grows.
Client:
Payments Company
Sector:
Finance
Size:
1.6bn transactions per year
Challenges
- Varied standards of architectural capability across brands due to high volume of acquisitions, therefore a challenge to allocate costs due to lack of visibility.
- The value creation plan identified these issues and required an urgent need to optimise the estate to achieve visibility and reduce costs whilst providing a stable base to support business growth efficiently.
- As the business grows the cloud estate must scale at a lower rate than business volumes and revenue, making IT margin accretive and the public cloud an enabler of business success.
Quick Wins
Speed to engagement was the key.
- We stood-up the Discovery & Engagement process and made it operational within 24 hours.
- IT team subsequently identified candidates within supply chain function that would be enablers for local engagement within factories giving us access immediately to onsite resource to aid discovery process.
- Reviewed & rationalised all commercial service contracts & renegotiated delivering significant cost saving benefits.
Key Results
Speed to execution
Meraki & MS Teams Dashboard reporting
Charge-back capability
Successfully delivered at pace, on time
Outcome
The engagement delivered the following benefits:
- Cost Reduction of the Cloud estate by 18%, materially contributing to a wider value creation plan.
- Achieved cost transparency of cloud spend and the ability to allocate costs to products and services using a blend of cloud native tooling and Apptio Cloudability.
- Supported the client in creating the conditions to establish its own FinOps capability to actively manage its estate for the future on a cost perspective.


